If tables were turned the first thing I would have said was "First and formost I am extremely sorry for my employees rude behavior, I have had a very serious talk with them and ensure you that this will never ever happen again. Also I am also extremely sorry for having you wait an hour and ten minutes for a job that we told you would take 20 minutes and should have only taken 20 minutes. I also want to make it up to you by First off they had me wait an hour and ten minutes to change a filter that they said would take minutes max originally they said 20 minutes then said 30 minutes.
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When confronted about this the lady was extremely rude and her coworker was even worst. I was angry and upset for having to wait so long and told them I would write a negative review online about my service.
The male coworker then mocked me "ooohhh a negative review oooohh" etc etc. I laughed it off and asked for my keys and left without the filter. I also asked to have the district manager call me but they never did not surprised. I will not be going back there ever again and when people ask me about that place I will tell them my story. I guess the fact that they barely have 2 stars on yelp and 2.
I went in for an oil change and I received excellent service. Employees there served in a very professional way.
My experience at Hogan and sons was excellent. They provided a quote for the service, performed the work as explained, and even provided a list of recommended services, but without any pressure to have them performed immediately. They provided a courtesy shuttle to get me to work too. I highly recommend Hogan and Sons. Hogan and Sons at Centreville Road is the best. They have qualified people who are personable as well as professional.
Highly recommend them. Alex runs an outstanding front desk. I love Hogan and Son's! They really show you they appreciate your business. They always recommend things on my car and are sure to put them in order of importance and don't give me any pressure if I can't afford the maintenance at the time.
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Jonael is their service manager and he is fantastical!!! He is great at explaining why certain things are done. I bought my car brand new and there is way more maintenance required than what is actually needed! That is where Jonael has helped me the most. Thanks to the Hogan and Son's crew for all their help over the last couple years! They did not have to do this, but extended this to me for being a long time customer, and wanted to help me out.
I bought a living social deal to get my oil changed and some tire discounts. I understand about living social and how, while it gets merchants exposed, it also represents an unprofitible transaction for them as they ojly get twenty five cents on the dollar for the merchant. Nevertheless, I am on a budget and look for good deals.
Being a small business owner is a tough road. What I got here was good service, friendly and sound advice all at a great price.
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They tried to upsell me on the tires but were not too pushy. I received exactly what I paid for with a smile from them. I am blessed that I can afford a newer car that is still under warranty. All in all I was very pleased with Hogan and Sons, and will comfortably provide them a very high recommendation. Excludes AGM batteries and some vehicles.
Installation extra on select vehicles. LPO Assist steps ordered with the vehicle and included on the manufacturer's window label are not eligible. In order to receive the mail-in rebate debit card, qualifying purchases must satisfy the rebate requirements.
Failure to meet the mail-in rebate requirements will disqualify your rebate. This offer is available to retail customers with mailing addresses in the United States. This offer is not valid on products being replaced under warranty. Fleet and commercial customers and GM Company Vehicles are not eligible for this offer.
Internal dealership sales are not eligible for this offer. This offer cannot be combined with other General Motors offers. This offer is void where taxed, restricted or prohibited by law. General Motors and their partners are not responsible for lost, late, damaged, illegible, misdirected or postage-due submissions.go site
Bangor | Chevrolet Service Coupons
Any excessive submissions, misrepresentation or fraudulent information disqualifies the rebate and may give rise to criminal or civil prosecution. All rebates shall be governed by applicable state and federal laws. All terms, conditions and rules of this program are subject to change. All submitted materials become property of General Motors and will not be returned. General Motors reserves the right to substitute a check of equal value in lieu of a prepaid card at its discretion. No cash access or recurring payments.
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Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid through date. Card terms and conditions apply. Please allow up to 6 to 8 weeks for delivery of the rebate. Purchase and installation included.
Tire and Brake
Not valid with other offers. Limit one rebate per service performed per date and vehicle. Allow 6 to 8 weeks from end date for delivery of debit card. See dealer or mycertifiedservicerebates. Brake System Check. Required replacement parts and labor at extra charge. Some restrictions apply.
See Service Advisor for details. Not redeemable for cash or gift cards, or valid toward previous purchases. Vehicle Battery Test.